Privacy Policy
How we collect, use, and protect your personal information
Last updated: 3/21/2025
1. Introduction
At ImmoAI, we take your privacy seriously. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our services.
2. Information We Collect
We collect personal information that you voluntarily provide to us when you register on the website, express interest in obtaining information about us or our products and services, or otherwise contact us.
2.1. Personal Data
The personal information we collect may include your name, email address, phone number, billing address, and other information you choose to provide.
2.2. Usage Data
We may also collect information on how the website is accessed and used. This may include your computer's IP address, browser type, browser version, pages visited, time and date of visits, time spent on those pages, and other diagnostic data.
3. How We Use Your Information
We may use the information we collect for various purposes, including to:
- Provide and maintain our service
- Notify you about changes to our service
- Provide customer support
- Monitor the usage of our service
- Detect, prevent, and address technical issues
- Improve our website and services
- Process transactions and send related information
- Send administrative information to you
4. Legal Basis for Processing
We will only collect and process your personal data where we have a legal basis to do so. Legal bases include consent (where you have given permission), contract (where processing is necessary for the performance of a contract with you, such as when you use our services), and "legitimate interests" (as permitted under applicable data protection laws).
5. Data Retention
We will retain your personal information only for as long as is necessary for the purposes set out in this Privacy Policy. We will retain and use your information to the extent necessary to comply with our legal obligations, resolve disputes, and enforce our policies.
6. Data Security
The security of your data is important to us, but remember that no method of transmission over the Internet or method of electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your personal information, we cannot guarantee its absolute security.
7. Your Data Protection Rights
Depending on your location, you may have certain rights regarding your personal information, such as:
- The right to access, update or delete the information we have on you
- The right of rectification - the right to have your information corrected if it is inaccurate or incomplete
- The right to object - the right to object to our processing of your personal data
- The right of restriction - the right to request that we restrict the processing of your personal information
- The right to data portability - the right to be provided with a copy of your personal data in a structured, machine-readable format
- The right to withdraw consent - the right to withdraw your consent at any time where we relied on your consent to process your personal information
8. Cookies and Tracking Technologies
We use cookies and similar tracking technologies to track activity on our website and hold certain information. Cookies are files with a small amount of data which may include an anonymous unique identifier. You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. For more information, please see our Cookie Policy.
9. Changes to This Privacy Policy
We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last Updated" date at the top of this Privacy Policy.
10. Contact Us
If you have any questions about this Privacy Policy, please contact us at:
Email: privacy@immoai.eu
Address: Avenue Louise 326, 1050 Brussels, Belgium